Saudi Arabia warns employers: Salary delays may lead to service suspensions

Saudi Arabia ’s Ministry of Human Resources and Social Development (MHRSD) has intensified efforts to ensure transparent and fair wage practices in the private sector. Under the Wage Protection Program , managed by the Mudad payroll compliance platform, unreasonable salaries, excessive deductions, and salary delays will now automatically trigger violation alerts and inspection visits, aiming to hold employers accountable and protect workers’ rights.

TL;DR:

• The Mudad system flags employers who assign “unreasonable” wages, delay salary payments, or make large salary deductions.
  
  
  
• Violations such as missing wage records, basic wage errors, or excessive delays lead to automated inspection requests and possible suspension of business services.
  
  
• Workers can now transfer jobs without employer consent if salaries are delayed over three months; repeated delays result in service suspension for employers.
  

How the Mudad compliance system works
The Mudad platform acts as Saudi Arabia’s official wage compliance monitor, registered to track and ensure that all private sector salaries are paid correctly and on time. Here’s how the process works:

• Unreasonable wage alerts: If an employee is assigned a basic wage significantly outside normal ranges, either suspiciously low or high, the Mudad system flags it as a potential violation.
  
• Basic wage and deduction checks: Alerts are also raised if the basic wage is not recorded for more than 90 days or if deductions exceed 50% of an employee’s salary.
  
• Payroll submission deadlines: Employers must submit wage protection files on time. If files are delayed more than 20 days after payroll is due, Mudad auto-initiates an inspection request for the employer.
  
• Automated reminders: The employer receives a first payment reminder once wages are due, a second reminder after 10 days, and a final warning on day 15. On the 20th day without submission, the system files for inspection.
  

Consequences for non-compliance

• Service suspension: If salary payments are delayed for two months, the employer’s access to most ministry services is suspended (except for work permit renewal/issuance). After three months of delay, all services are halted.
  
• Job mobility for employees: Employees facing salary delays exceeding three months can legally transfer to a new employer, even without their current employer’s consent, regardless of permit status.
  
• Employer justifications: Employers have 10 days to provide a valid reason for a salary delay in the system. Employees then have three days to accept or reject the justification; if no response is given, the system defaults to processing the employer’s explanation.
  

The regulatory tightening is part of Saudi Arabia’s ongoing move towards increased transparency in labor practices, better worker protections, and compliance with international standards. The Wage Protection Program tracks not only timely salary payments but also scrutinizes wage fairness and deduction practices, helping safeguard employees—especially expatriates and low-wage staff—against wage exploitation.

FAQ

• 1. What triggers violation alerts under Saudi Arabia’s Mudad program?
  Unreasonable wages, salary deduction over 50%, missing wage records, and salary payment delays over 20 days trigger violations.
  
• 2. What happens if an employer delays salary payments?
  Employers receive reminders starting on wage due date; after 20 days without payment or file submission, an inspection is triggered.
  
• 3. Can employees switch jobs if their salary is delayed?
  Yes, if salary payments are delayed for more than three months, employees can transfer to a new employer without current employer’s consent.
  
• 4. What penalties face employers who violate wage protections?
  Service suspensions affecting work permit issuance and renewal start after two months of delays, with total service suspension after three months